Online retailers should focus more on the experience of customers using their website, as opposed to efficiency if they want to build customer loyalty, according to new research by Durham University Business School.
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Online retailers should focus more on the experience of customers using their website, as opposed to efficiency if they want to build customer loyalty, according to new research by Durham University Business School.
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Businesses influence the ideas they receive from external contributors by unintentionally signalling which ideas they like, finds research from ESMT Berlin and INSEAD. This leads to a narrow set of non-diverse ideas.
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The Government has allowed the export of 99,150 MT of onion to six neighbouring countries Bangladesh, UAE, Bhutan, Bahrain, Mauritius and Sri Lanka.
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Heightened emotions, such as anger, can play a critical role in triggering risk-seeking behaviour, finds new research by Emlyon Business School.
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Firms with exclusive brokerage positions in their collaboration networks outshine their counterparts by an average margin of more than 7 per cent in crisis conditions, according to recent research conducted at ESMT Berlin.
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Firms can generate more wealth from innovations than markets alone, reveals new research from UT Austin's McCombs School of Business.
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